Description of the eduroam Service
eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. eduroam allows any user from an eduroam participating site to get network access at any location that provides eduroam service.
The basic principle underpinning the security of eduroam is that the authentication of a user is carried out at his/her home institution (Identity Provider, IdP) using the institution’s specific authentication method. The authorisation required to allow access to local network resources is carried out by the visited institution (Service Provider, SP).
Thus, the eduroam roaming consortium is comprised of many legal entities: (N)ROs, IdPs and SPs. (National) roaming operators ((N)RO) are entities that operate the eduroam service for a country or economy and coordinate the activity of IdPs and SPs in the respective territory.
eduroam was designed for minimal disclosure of end users’ personal data following the requirement that user must be authenticated by his/her IdP. The design of the system provides and favours the end user anonymization, i.e., the possibility to hide the end user’s identity from any third parties, including providers of eduroam network access (SPs). eduroam technical foundations have a built-in support for end user privacy throughout the authentication process. For all intermediate services, like routing of authentication requests and F-ticks (log format for distributed federations), the service is designed to know *nothing* about the actual identity of an end user, while still maintaining log traces which allow for resolving security incidents, debugging, monitoring and usage statistics.
Why We Process Personal Data
We process various data in order to provide a reliable and secure eduroam service and to ensure and improve the quality of the eduroam supporting service. The eduroam service is designed in a way that we don’t need to know end user identity in order to provide the service. Partners within eduroam community can anonymise potential end user’s private data. We give advice and guidance to the community that recommends the highest levels of anonymity of data in all deployments.
For the eduroam Managed IdP service which may be used by some home organisations to outsource technical part of the IdP function, we process personal data in order to provide the end users with the eduroam access credentials in the highest privacy preserving manner.
We also collect data related to NROs, IdPS and SPs to enable supporting services and improve incident response and user support. Access to the data collected in the eduroam database and other supporting services which is considered private is limited (via authentication mechanism based on eduGAIN) to responsible personnel of GÉANT and NROs.
What Personal Data We Process
As part of the eduroam service, we process the following data:
Who Do We Share Data With?
The contact information collected in the eduroam database is used by the OT and NROs in order to resolve security incident and debug problems reported by the end users.
Personal data collected for the eduroam Managed IdP are available only to the IdP administrators.
All other personal data is held and processed only by the eduroam OT.
Personal Data Retention
Analytical data for website statistics is currently retained permanently.
All data related to roaming are kept for a period of six months, unless a different requirement is set by legislation in individual European countries.
Personal data stored as part of your credentials issued via eduroam Managed IdP are kept as long as you use those credentials for eduroam access, and until they are removed by the IdP administrators. SMS or e-mails processed in order to send you invitation links are not retained.
We support the following processes to ensure the security of your data:
Managing, limiting and controlling access to personal data;
Resilience of processing systems and services;
Your personal data is securely destroyed when no longer required;
Regular testing of the effectiveness of measures implemented.
With these measures we intent to minimize the risk of disclosure of your personal data.
You have the following rights regarding your personal data:
We keep this Privacy Notice under regular review. This Policy was last updated in November 2018.
In order to exercise those rights please contact: email@example.com
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